WELLBEING AND SAFETY

The safety and well-being of our volunteers, staff, partners and the community members we work alongside come first at All Hands and Hearts. We recognize this work must be continuous and ongoing to maintain a place where everyone can thrive.

We are committed to creating a safe and supportive environment within our organization, both on and off programs. Our Well-being department works with leading social science experts in the field of Humanitarian Relief and Well-being to implement essential policies and ensure we continuously investigate and improve our training and resources.

As a result of this informed approach, we offer readily available resources for our teams to utilize so they feel empowered and supported to put their well-being first.

Wellbeing and Safety Resources:

• Two licensed in-house counselors are on call and available to all staff and volunteers.
• Manager of Well-being to investigate business processes’ effect on individuals, implement resources and identify strategic partnerships to bolster the mental health and wellness of all volunteers, staff and community members.
• Stress and Resilience Training for all volunteers and staff through means of a strategic partnership with the Headington Insitute
• Partner with Counselors Without Borders to assist in training key staff to lead de-briefings and create LMS Learning Management System training for Pre and Post Deployment specific to our organization.
• SHEA protocol training and safeguarding policies for our staff and volunteers
• Partnership with BetterHelp Counseling to distribute complimentary virtual therapy vouchers to community members, staff and volunteers
• External ombudsman for those to raise concerns to
• Anonymous reporting to submit concerns, complaints and feedback of any kind
• Health and safety at work guidelines, along with COVID-19 safety measures
• Staff access to a mental health resources application that provides 24/7 conversational support and 150+ tools to help in developing mental strength and resilience

Read our Wellbeing and Safety Blogs